Known Bugs / Issues
| ISSUE | Android Devices Affected | Apple Devices Affected |
|---|---|---|
| Current Version | Platform: Android App Name: Puck 2 Build Number: 1.0.27 Version Number: 1.0.26 Release Date: 7/11/2017 | Platform: iOS App Name: Paranormal Puck Build Number: 1.3.6 Version Number: 1.3.6 Release Date: 4/9/2017 |
| Error when trying to send email or log | We split the logs in release 1.0.08 If you encounter this error clear the logs that will reset the files and solve the problem. | We split the logs in release 1.008 If you encounter this error clear the logs that will reset the files and solve the problem. |
| Connection drop | YES
This will occur as the internal battery dips below a primary charge level. Some Android tablets were dropping do to screen rotation. Fixed in Alpha rev 1002 | Yes
This will occur as the internal battery dips below a primary charge level. |
| ITC will not speak | YES
We are seeing a few issues with lower toned voices if you are having this then for now please go to the setting screen and change to a female voice. We are looking into which phones are affected and we will implement a correction. | NO |
| Log will not scroll | FIXED ALPHA 1002 Log doesn’t scroll to the end of the log automatically | NO |
| Video capture not functioning | 2016-06-20: Video capture page is active but the capture functions are not online yet we hope to have the alarm trigger running by mid week. | 2016-06-20: Video capture page is active but the capture functions are not online yet we hope to have the alarm trigger running by mid week. |