Ovilus V FAQ
Screen is dark
- Verify if the unit is in sleep mode:
- If you are charging the device then it has likely entered sleep mode. Sleep mode helps to charge the device quicker. Simply tap the screen and it should illuminate.
- Verify the battery level:
- Your battery may be too low to turn the screen on. Plug in to resolve. If this does not resolve the next resolution.
- Verify the SD Card
- The SD Card is required for the Ovilus to operate.
- Verify the card is present and properly inserted
- Turn the Ovilus OFF
- Insert the SD Card
- Turn the Ovilus ON
- In the rare case that your SD Card has been lost or corrupted then there is a replacement available:
- The SD Card is required for the Ovilus to operate.
The Ovilus will not connect to my WiFi
The most common cause is the network name.
Not that the the SSID (or network name) is case sensitive.
I plugged in my headphones and the Ovilus is still speaking.
The internal speakers must be manually set to headphone mode. Go to the main settings page > Audio Settings then toggle ON/OFF the Headphones / Mute Speaker option.
I can’t select any modes or click anything!
The Touch Screen works best with quick taps of your fingernail rather than the pad of your finger.
The Ovilus V is a resistive touchscreen, not a capacitive touchscreen like a smart phone. It takes a bit of time to get used to the difference.
Additionally, if you are in Draw, T/F, Proximity or Motion mode the screen may simply be paused. Look at the top left to see if the small double bar pause icon is present. If so simply tap on the center of the screen to resume.
How do I view/download the word log to my computer?
- On the Ovilus go to the Settings Menu (Gear Icon) and then tap ‘Mount SD Card‘
- Connect your USB cable to the Ovilus and the other end to your PC
- The Ovilus screen should now say ‘Connected‘
- The ‘Ovilus‘ drive should now either pop up or be present in the list of drives in ‘my computer‘.
- The log file will be in the base level of the Ovilus drive named ‘LOG.TXT’
- Copy this file to your desktop to view.
- Disconnect the Ovilus using the Safe Remove Hardware from your taskbar.
Caution: Do not edit the files that is stored on the Ovilus as doing so can cause the file to be unusable by the Ovilus.
Nothing is happening in Draw, Proximity, Motion or T/F!
Check the top left to see if the mode is paused. Tap the screen (within the square in the modes with square) to unpause the mode.
No Audio In Dicitionary Mode
If in Dictionary mode and you see words on the screen but no sound is coming out then the following should correct the issue:
- From the home screen go to Settings (
wrench icon) - Tap the Audio button
- On the Audio Settings screen perform the following:
- Make sure the Headphones / Mute Speaker setting is un-checked
- Change gender of the speaker (If it is on Male change to Female and visa versa) (You can change this back to your preferred later this is just to correct the audio issue).
- Change the volume up to 90% or higher. (You can change this to your preferred level this is just to correct the audio issue).
- On the Audio Settings screen perform the following:
- Hit back button
out of the audio screen, then the home button 
to get to the main screen. - Open dictionary mode
and try again. Wait until a word is shown on the screen/spoken to verify, please note this could take several minutes.
iPhone browser buttons won’t function with Ovilus
Try using the Opera Mini browser from the app store it works well on all the iPhones we have tested.